When I first searched for a couples therapist, I was under the gun, understandably. It was in a crisis phase, a "Find someone or we are done" situation following my infidelity. I found a therapist who was holding an open house that week, and decided to use that meeting as a way to decide if she'd be right for us. I didn't know the things to look for when choosing a therapist, and figured I'd go with my gut feeling.
Long story short, she wasn't right for us. After eight months of weekly sessions, I left with the feeling that we had not made much progress that could be attributed to her advice, which amounted to "going back to the basics" and "Have date nights every week." The sessions felt unfocused and unproductive, without an aim to address the negative patterns that each of us fed into over the years. I side eyed the the book by Dr. Laura Schlessinger that she had in the bookcase of the office where we sat for sessions, and her lack of knowledge of Esther Perel. We stopped seeing her when she revealed that she was leaving her own marriage due to emotional abuse. She was able to point out negative comments from my husband as "jabs" and always advised me to "advocate" for myself, and I wondered how much of that guidance she was following for herself.
Nearly three years after we started seeing her, and after another round of counseling with a more competent couples therapist, I decided to write a review. I felt her couples therapy was a money grab, and while there may not have been any ill intentions, I felt compelled to say something. I gave her two out of five stars, and wrote:
(Therapist) may be more helpful for adolescent, family or individual sessions, but I cannot recommend her for couples therapy. Most of her advice amounted to going on date nights and going "back to the basics," which, if you are there to change the old patterns in your marriage, isn't quite the advice needed. I felt strung along and kept as a client for months without clear goals or structure to the sessions, and at times it felt like my spouse and I were there for her entertainment.
She responded:
For any clients that struggle with emotional intimacy and closeness, continued arguing, and lack of progress, I continue to encourage them to "go back to the basics," and reexplore what helped them develop closeness in the first place. Without mutual respect and understanding it would be highly difficult to work on other issues. Further, I can assure you that there is NOTHING I find entertaining about the complexity of helping individuals, couples and families work through difficult situations!
I didn't even criticize all of her work, just the part of it applicable to me. Usually therapists specialize in an area, especially when they are working with couples. Now, five years later, I had to find someone to see my oldest daughter. I thought, maybe? When my soon to be ex husband asked, "What about (Therapist)?" I took that as permission to proceed. I was hesitant because he did not get along with Therapist. With his suggestion, I reached out.
Admittedly, I felt guilty about leaving that negative review. I hardly ever do that, but felt it was a disservice not to speak up, especially after having been through sessions with a more focused couples therapist. Therapist seemed glad to hear from me, and had an appointment available within a week. "Isn't that a bad sign if she has appointments available?" my soon to be ex husband asked. I thought it was, too, but was willing to overlook it.
We went to the first appointment, took the half hour in the waiting room to fill out the slew of forms, and then when Therapist appeared, she was very warm and welcoming, and even gave me a side hug and asked how I was doing. Her tan and white pitbull, "Teddy Pendergrass," trotted out to greet us as well, and seemed friendly and not too hyper. I sat in the first 15 minutes of the session to give a brief update on current circumstances and get the spiel on not connecting with Therapist on social media or contacting her by texting. Then I excused myself because I didn't want to interfere with their time.
I sat in the waiting room while an overly fragrant candle burned and 90's R&B blared, presumably to disguise anything that might get discussed behind the paper thin walls of the office where she held her sessions. There were wooden motivational signs all around, some of them related to God, and candy, drinks and snacks available for the taking. Even if the decor and atmosphere were not really my style, it was warm and welcoming, and I hoped this would work out.
Despite the failed couples therapy, I tried to come up with positive points. She lived close to us so would have a good feel for our environment. She was prior military. Her daughter attended the same high school as my daughter, which I felt would ease some of the explaining my daughter might have to do regarding that environment. She was divorced, and would understand that aspect, too. Maybe the couples therapy seemed pointless but it had been the introduction to someone who might be able to help my daughter, I thought, in that "everything happens for a reason" way we do when trying to find meaning from past events.
We left, and my daughter seemed okay with Therapist and I hoped it would be a matter of warming up. I would be out of town for work for the next session. which I believed would be happening the following Tuesday. When the following Tuesday came, I checked my email and saw a message from Therapist asking when the next session would be, since she could not find it on her calendar. I replied, "It's today, isn't it?" When I re-checked the calendar invitation I saw that it was actually marked for March 28th, not February. Not a hard mistake to make, as the days of both months are in perfect alignment. Meanwhile I was telling my soon to be ex husband to make the drive to Therapist's office, just in case. Well, she wound up replying with an apology for the mix up and telling me my daughter's appointment would be rescheduled for the following day. "It happens to everyone" I said, extending grace.
Following the next appointment, my daughter called. "I don't think I want to go back to Therapist." She said. Upon further investigation, she shared that while waiting in the waiting room for her dad to get her, the dog, Teddy, not only jumped on her leg to hump it, he "finished" - leaving his DNA all over her favorite pair of jeans (insert horrified "scream" face emoji here). I was horrified, and while I have had male dogs before, they were neutered before anything like this could happen. I like dogs, but they aren't for everyone, and I don't think they should be left to run amok in an office where people are seeing you to address their personal psychological issues.
Her dad texted Therapist, but I also emailed her, using really gentle language.
Hi (Therapist), I just spoke to Elise and she doesn’t want to continue therapy sessions. Thank you so much for accommodating us, we appreciate it.
Her response:
Sorry, my dog was sniffing her leg and humped it while I was speaking to a couple that showed up unannounced. I do hope she will reconsider.
When I talked to (my daughter), her description was much more extensive and she was upset. She stated she’s uncomfortable returning, and I respect how she feels.We do love animals and understand they will exhibit certain behaviors, but in a therapy setting, clients are in a vulnerable state and need to feel safe and secure to build trust. I am sure you understand.
As a therapist I would hope she would understand this, but the lack of sensitivity (or even an offer to talk about what happened) in her emailed response seemed to confirm what I sensed and described in my negative review. I paired that with how quickly she was able to make an appointment, her "I do hope she will reconsider" comment and her joking that she remained open for in person sessions and repeatedly got sick throughout the pandemic. The therapists I saw both went virtual as soon as things shut down, and I'd think if you were solid enough at your work, your business would survive that. Sometimes you believe you might have been wrong about someone and you eventually get the opportunity to learn that you probably had them right.
I won't leave another review, as this incident is so specific it would be obvious it was me, so I'm sharing it here. You're welcome!
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